:root{--bg: #f5f5f6;--card-bg: #ffffff;--border: #e5e7eb;--text: #030712;--muted: #6a7282;--primary: #e7000b;--primary-dark: #b8000a;--primary-bright: #fb2c36;--danger: #d64545;--navbar-bg: #0e1012;--navbar-card-bg: #13181c;--navbar-text: #ffffff;--navbar-muted: #9aa0a6;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text)}button{cursor:pointer;background:var(--primary);color:#fff;border:none;padding:8px 16px;border-radius:6px;font-size:14px}button:hover:not(:disabled){background:var(--primary-dark)}button:disabled{opacity:.5;cursor:not-allowed}input,select{padding:7px 10px;border:1px solid var(--border);border-radius:6px;font-size:14px;background:#fff}.muted{color:var(--muted)}.page-loading{padding:40px;text-align:center;color:var(--muted)}.navbar{display:flex;align-items:center;gap:24px;padding:14px 28px;background:var(--navbar-bg);border-bottom:1px solid #000}.navbar-brand{display:flex;align-items:center;gap:10px;font-weight:800;font-size:18px;color:var(--navbar-text);letter-spacing:.3px}.navbar-logo{height:34px;width:auto}.navbar-links{display:flex;gap:18px;flex:1}.navbar-links a{color:var(--navbar-muted);text-decoration:none;font-weight:600;padding:6px 0;border-bottom:2px solid transparent}.navbar-links a.active{color:var(--navbar-text);border-bottom-color:var(--primary)}.navbar-user{display:flex;align-items:center;gap:12px;font-size:14px;color:var(--navbar-muted)}.navbar-user em{color:var(--navbar-muted)}.navbar-user button{background:transparent;color:var(--navbar-text);border:1px solid rgba(255,255,255,.2)}.navbar-user button:hover:not(:disabled){background:#ffffff14}.login-page{display:flex;align-items:center;justify-content:center;min-height:90vh;padding:20px}.login-card{background:var(--card-bg);padding:32px;border-radius:12px;box-shadow:0 2px 12px #0000000f;width:100%;max-width:340px;display:flex;flex-direction:column;gap:14px}.login-logo{height:84px;width:auto;align-self:center}.login-card label{display:flex;flex-direction:column;gap:6px;font-size:14px;font-weight:500}.login-card label.show-password,.modal-card label.show-password{flex-direction:row;align-items:center;gap:8px;font-weight:400}.page{max-width:1200px;margin:0 auto;padding:28px}.filter-bar{display:flex;flex-wrap:wrap;gap:16px;background:var(--card-bg);padding:16px;border-radius:10px;border:1px solid var(--border);margin-bottom:20px}.filter-bar-actions{display:flex;flex-direction:column;gap:4px}.filter-bar-actions-label{font-size:13px;font-weight:500;color:var(--muted)}.filter-bar label{display:flex;flex-direction:column;gap:4px;font-size:13px;font-weight:500;color:var(--muted)}.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:16px;margin-bottom:20px}.stat-card{background:var(--card-bg);border:1px solid var(--border);border-radius:10px;padding:18px}.stat-card-label{font-size:13px;color:var(--muted)}.stat-card-value{font-size:28px;font-weight:700;margin-top:4px}.stat-card-sub{font-size:12px;color:var(--muted)}.chart-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(360px,1fr));gap:16px;margin-bottom:20px}.chart-card{background:var(--card-bg);border:1px solid var(--border);border-radius:10px;padding:18px}.chart-card h2{margin:0 0 12px;font-size:15px}.chart-hint{margin:-8px 0 12px;font-size:12px}.chart-card-wide{grid-column:1 / -1}.attention-card{margin-bottom:20px;border-left:3px solid var(--primary)}.attention-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:12px}.attention-list li{padding-bottom:12px;border-bottom:1px solid var(--border)}.attention-list li:last-child{border-bottom:none;padding-bottom:0}.attention-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:14px}.attention-name{font-weight:600}.attention-contact{font-size:13px}.attention-comment{margin:6px 0 0;font-size:14px;color:var(--muted);font-style:italic}.table-wrapper{overflow-x:auto}.data-table{width:100%;border-collapse:collapse;background:var(--card-bg);border-radius:10px;overflow:hidden}.data-table th,.data-table td{text-align:left;padding:10px 14px;border-bottom:1px solid var(--border);font-size:14px;white-space:nowrap}.data-table td.truncate{max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.data-table th{background:#f9fafc;color:var(--muted);font-weight:600;font-size:12px;text-transform:uppercase}.row-clickable{cursor:pointer}.row-clickable:hover{background:#fdecec}.rating-stars{color:#e0932c;letter-spacing:1px}.rating-stars.muted{color:var(--muted)}.pagination{display:flex;align-items:center;gap:14px;margin-top:16px}.upload-card{display:flex;gap:12px;align-items:center;background:var(--card-bg);border:1px solid var(--border);padding:16px;border-radius:10px}.error-banner{background:#fdecec;color:var(--danger);padding:12px 16px;border-radius:8px;margin-top:14px;font-size:14px}.success-banner{background:#e9f7ef;color:#237a4b;padding:12px 16px;border-radius:8px;margin-top:14px;font-size:14px}.link-button{background:none;color:var(--primary);border:none;padding:0;font-size:13px;text-decoration:underline}.link-button:hover{background:none;opacity:.7}.link-button.danger{color:var(--danger)}.link-button.danger:hover{background:none;opacity:.7}.actions-cell{display:flex;gap:12px}.button-secondary{background:transparent;color:var(--text);border:1px solid var(--border)}.button-secondary:hover:not(:disabled){background:var(--bg)}.modal-backdrop{position:fixed;inset:0;background:#0e101280;display:flex;align-items:center;justify-content:center;padding:20px;z-index:100}.modal-card{background:var(--card-bg);border-radius:12px;padding:28px;width:100%;max-width:560px;max-height:90vh;overflow-y:auto;box-shadow:0 12px 40px #00000040}.modal-card h2{margin:0 0 16px}.modal-card-small{max-width:420px}.modal-card-small p{color:var(--muted);margin:0}.modal-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.modal-grid label{display:flex;flex-direction:column;gap:4px;font-size:13px;font-weight:500;color:var(--muted)}.modal-grid input,.modal-grid select,.modal-grid textarea{font-family:inherit}.modal-span-2{grid-column:1 / -1}.modal-actions{display:flex;justify-content:flex-end;gap:12px;margin-top:20px}.chat-widget{position:fixed;bottom:24px;right:24px;z-index:90;display:flex;flex-direction:column;align-items:flex-end;gap:12px}.chat-toggle{border-radius:999px;padding:12px 22px;font-weight:700;box-shadow:0 6px 20px #0e101240}.chat-panel{width:340px;max-width:calc(100vw - 48px);height:460px;max-height:70vh;background:var(--card-bg);border-radius:14px;box-shadow:0 12px 40px #00000040;display:flex;flex-direction:column;overflow:hidden}.chat-panel-header{background:var(--navbar-bg);color:var(--navbar-text);padding:14px 16px;font-weight:700;display:flex;align-items:center;justify-content:space-between}.chat-close{background:none;border:none;color:var(--navbar-text);font-size:20px;line-height:1;padding:0 4px}.chat-close:hover{background:none;opacity:.7}.chat-messages{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:10px}.chat-empty{display:flex;flex-direction:column;gap:10px}.chat-starters{display:flex;flex-direction:column;gap:6px}.chat-starter{background:var(--bg);color:var(--text);border:1px solid var(--border);border-radius:8px;padding:8px 10px;font-size:13px;text-align:left}.chat-starter:hover{background:var(--border)}.chat-bubble{max-width:85%;padding:8px 12px;border-radius:12px;font-size:14px;line-height:1.4;white-space:pre-wrap}.chat-bubble-user{align-self:flex-end;background:var(--primary);color:#fff;border-bottom-right-radius:2px}.chat-bubble-assistant{align-self:flex-start;background:var(--bg);border:1px solid var(--border);border-bottom-left-radius:2px}.chat-bubble-loading{color:var(--muted);font-style:italic}.chat-error{margin:0 14px 10px}.chat-input-row{display:flex;gap:8px;padding:12px;border-top:1px solid var(--border)}.chat-input-row input{flex:1}